Frequently Asked Questions - EnjoyersWorld the Metaverse Platform

Frequently asked questions

Basic concepts

What is EnjoyersWorld?

EnjoyersWorld is a platform that allows companies and projects to have a presence in the Metaverse through 3D environments, accessed directly from the browser, without downloading apps.

Every experience has:

A scene (the 3D environment).
Several POIs (Points of Interest) (interactive elements within that scene).

These experiences allow you to showcase places, products, stories, or multimedia content in an immersive way from a computer, smartphone, and even VR glasses.

What is a "scene"?

A scene (or experience) is a 3D environment within the Metaverse, such as:

A sightseeing tour
A brand showroom
A space for training
A store

A Metaverse project requires:

An active scene (3D environment).
It can contain interactive POIs easily managed from a Control Panel for each owner.
It is managed with a subscription that defines limits and capabilities.

You can change the scene at any time without changing your subscription, there are 26 available.

Control Panel to manage POI (points interactive)

Each 3D environment has Interactive Points that are managed through the Control Panel.

Each owner manages their 3D Environment through their own Control Panel where they easily assign each image and interaction to each POI (point of interest), choosing from:

Change the image
Open a popup from a URL (make sure your web server allows embedding URLs within another website; if not, you can select "open external link" or contact us).
Open external link
Activate audio
Write text and Media in popup

Your plan determines how many POIs you can use.

From your Control Panel you can also define and change your URL name so your competition doesn't steal it, and also modify your 3D environment preferences, the number of interactive points, and even how many visits your 3D environment can receive.

What is a “visit”?

A visit is a user session within your experience.
Every access to the 3D environment counts as 1 visit.
Your subscription sets the monthly limit, and you can update it from the Control Panel of each Experience.

Can I sell from the Metaverse?

Yes, you can connect your interactive points from the Control Panel to your online store or website.

You make sales directly from your website; we won't charge you any commission on sales. It's your project and your profit; we're here to support your business.

How to assign a YouTube video to a popup

It's very simple, go to YouTube and tap the Share option, and select the Embed option.

You will see a code that is in quotation marks like https://www.youtube.com/embed/cGEPXrBjwf0?si=58GfRj5SWQy_q89W, you have to copy this URL and in this way you will be able to see this video in a popup within your 3D environment.

Content and Terms of Use

The person who subscribes and manages the content owns all the content they upload:

Images
Videos
Texts
External links
Covers of POIs
…

Therefore, if the rules or legislation are violated:

Illegal content
Malware or harmful content
Incitement to hatred or violence
Adult content not allowed
Infringement of rights
Impersonation, or fraud

EnjoyersWorld may disable specific items or limit account access.

Access and Subscriptions

On which devices does EnjoyersWorld work?

On any device with a modern browser:

Computers
Smartphone
Glasses VR

It works directly from the browser, without downloading any app.

Is there a free trial option?

Yes, you have the option of a contract with a free trial for 1 month, which allows you to select from the 26 available 3D environments and manage the 15 interactive points and up to 1,000 visits in this option from your own Control Panel (you can cancel at any time, before the billing of the following month).

The URL you will have will be an alphanumeric code that you can customize by upgrading your subscription level starting from €10 per month and have your own name before another company takes it from you.

After this free trial month, you can cancel your contract, maintain, or increase your needs for the number of interactive points or visits.

Subscriptions to have a presence in the Metaverse

You can try out the Metaverse for 1 month with one of the 26 available versions.

Or sign up at any time to have:

Your name reserved for you do not remove your competition.
Select one of the 26 available 3D environments with a version of up to 15, 35 or 80 interactive points (you can modify it at any time, both the type of environment and the number of interactive points).
Increase the limit to the number of visits you need to receive (you can modify it at any time).

Additionally, you can contact us to create your own Custom Metaverse, with the functionalities, content, environments, and requirements you need.

Can I make modifications to the subscription?

Yes, you can at any time:

Switch between the 26 3D environments available.

Increase the number of interactive points you need (the change is immediate, and the proportional part will be billed in the current month, so that the full amount will be billed the following month).
Decrease the number of interactive points you need; the change is immediate, and the amount change is made upon renewal.
To increase the number of available visits, the change is immediate and the proportional part will be billed in the current month, to be updated upon renewal.
Decrease the amount of visits available, the change is immediate, and will update the amount in the renewal.

If you do not renew your subscription, we will keep your content on the server for 5 days so you can resubscribe. After this period, this data will be deleted.

If you increase or decrease the number of interactive points, you have a system available from your Control Panel to reassign the contents of the interactive points to the new distribution of these in your environment.

Custom projects

If your project requires:

Many more visits or POIs
Custom integrations
Tailored content
Business conditions
Dedicated support
Creating or scanning of contents

Billing and Payments

How is billing handled?

You can book directly from the website, and during the process the payment is made through Stripe's secure payment platform and an invoice is automatically generated that you can download at any time.

The subscription is renewed every month, and you can make any changes from your own Control Panel.

Reserve your name in the Metaverse
Don't let anyone take it from you!